The hotel is on the most gorgeous beach I've ever seen. The downtown area is just outside your door and all the restaurants were amazing. A/C in our room was nice and cold. The beach servers were outstanding.
Amber
2023年6月
We really liked location (Playa Norte), friendly staff, good food. Martha at the front desk was a joy to talk to. Ixchel is lucky to have her. Overall we had a wonderful experience. I have met a hotel manager and he was very pleasant. Beach staff and were wonderful. Big shout out to our housekeeper Laura. She made our room spotless every single day. Hotel has their own umbrellas, chairs and restaurant service reserved for hotel guests only. Overall we had a wonderful stay.
Karolina
2025年4月
I love this place. It makes my entire vacation. Everything about it is first class. I have stayed here at least 6 times and am looking forward to my next t stay
Karen
2024年5月
Loved being right on the beach and having the free access to loungers and umbrellas. The staff look after you really well on the beach.
Lottie
2025年1月
The view was fantastic, the beach is wonderful, calm, clear, incredible. The room was spacious, the beds were comfortable, it had everything we needed. The restaurant of the hotel has the best meals in the area, we tried other establishments but they were not worth the value. I did not try the pool, so I cannot comment. We went walking from the port, it is not very far and is very safe.
Melissa
2024年11月
Location, Location, Location! The hotel is right on North Beach, one of the best beaches in the world. Just walk out and you are there. It is also just steps away from the myriad of restaurants and bars on Miguel Hidalgo. Beds were extremely comfortable. The suite was not available, but the standard room on the ground floor was just fine with easy access to the pool, pool bar, and beach.
Mark
2024年12月
Staff was very nice, younger staff not as confident in their knowledge. Great housekeeping crew!!! Pool area was very nice and restaurant was fantastic and convenient!
Joan
2025年2月
Location on beach, staff was VERY good and helpful, Son's room (#2309 had a great view). Free beach chairs and umbrellas, towels, and floaties for pool or beach were great. TV and internet were great.
Laura
2024年1月
This property is located on the most exquisite beach in Isla Mujeres. You can walk into town and take advantage of restaurants and nightlife. The staff is exceptional. They aim to please. They provide a free 5 gallon container of purified water in each room. They also set up our transportation from Cancun to their property. Beach chairs and umbrellas are also provided.
Christina
2025年4月
The property is conveniently located right on a beautiful beach and walkable to all the restaurants. We enjoyed the heated pools and playing in the waves just outside our hotel room door.
Margaret
2025年1月